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Administrative Assistant

2 months ago

Romford, Greater London, United Kingdom NELFT NHS Foundation Trust Full time

About the Role

NELFT NHS Foundation Trust is seeking an experienced and skilled Administrative Assistant to join our Talking Therapies Service in Havering. As an Administrative Assistant, you will play a vital role in providing high-quality administrative support to our team, ensuring the smooth operation of our services.

Key Responsibilities

  • Provide administrative support to the Talking Therapies Service, including managing and coordinating administrative tasks, responding to queries, and maintaining accurate records.
  • Develop and maintain effective relationships with colleagues, patients, and external stakeholders, providing excellent customer service and communication skills.
  • Manage and maintain accurate and up-to-date records, including patient information, service data, and administrative documents.
  • Contribute to the development and implementation of administrative processes and procedures, ensuring compliance with Trust policies and procedures.
  • Work collaboratively with the team to achieve service goals and objectives, providing administrative support as needed.

Requirements

  • Proven experience in an administrative role, preferably in a healthcare or social care setting.
  • Excellent communication and interpersonal skills, with the ability to work effectively with colleagues, patients, and external stakeholders.
  • Ability to maintain accurate and up-to-date records, with a high level of attention to detail.
  • Ability to work collaboratively as part of a team, with a flexible and adaptable approach to work.
  • Basic awareness of IT and IT skills, with the ability to learn new systems and software.

What We Offer

  • A competitive salary and benefits package.
  • Ongoing training and development opportunities, to support your career growth and development.
  • A supportive and inclusive work environment, with a focus on employee well-being and work-life balance.
  • The opportunity to work with a dynamic and forward-thinking organization, making a positive impact on the lives of our patients and communities.