Senior Housing Manager

1 week ago


Nottingham, Nottingham, United Kingdom Broxtowe Borough Council Full time
Senior Housing Officer Job Description

We are seeking a highly motivated and experienced Senior Housing Officer to join our Housing Operations Team. As a key member of the team, you will be responsible for supporting the Housing Officers and taking the lead on Anti-Social Behaviour (ASB) cases.

Key Responsibilities:
  • Support the Housing Officers in their daily tasks and provide guidance and advice as needed.
  • Take the lead on ASB cases, liaising with legal services and partner agencies to resolve issues.
  • Prepare and gather evidence to support ASB cases, and attend court as necessary.
  • Carry out reactive visits to support Housing Officers or respond to urgent tenancy matters throughout the Borough.
  • Oversee a team of Tenancy Sustainment Officers and Housing Assistants, ensuring they achieve their performance targets.
Requirements:
  • Good knowledge of housing management legislation, including Anti-Social Behaviour.
  • Ability to work effectively with vulnerable people and provide high-quality customer service.
  • Strong communication and partnership-building skills.
  • Ability to work independently and as part of a team.
What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for professional development and training.
  • A supportive and collaborative work environment.
  • The chance to make a real difference in the lives of our residents.

We are an equal opportunities employer and welcome applications from all sections of the community. If you are a motivated and experienced Senior Housing Officer looking for a new challenge, please apply today.



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