Multilingual Client Relationship Specialist
3 weeks ago
CMS Markets is seeking a highly motivated and results-driven Multilingual Client Relationship Specialist to join our Client Management team. The successful candidate will be responsible for delivering exceptional client service and ensuring the highest level of satisfaction across a diverse range of clients.
This is an exciting opportunity for someone who is passionate about building relationships and delivering results-driven solutions. If you have a proven track record of success in a client-facing role and a strong understanding of financial markets, we would love to hear from you.
Key Responsibilities:
- To provide high-level client support and ensure that all client needs are met efficiently and effectively.
- To work closely with the marketing team to develop and implement new client engagement strategies.
- To identify and capitalize on opportunities to improve client satisfaction and loyalty.
- To maintain accurate records of client interactions and feedback.
- To collaborate with internal stakeholders to resolve client issues and concerns.
Requirements:
- A degree in a relevant field (e.g. business, marketing) or equivalent experience.
- Proven experience in a client-facing role, preferably in the financial services industry.
- Excellent communication and interpersonal skills.
- Ability to work effectively in a team environment.
- Intermediate knowledge/experience of financial markets.
- Fluency in one or more European languages (French).
Salary Estimate: £45,000 - £65,000 per annum, depending on experience.
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