Strategic Operations Manager

6 days ago


Leeds, Leeds, United Kingdom Bootlegger Bars Ltd Full time
About the Role

We are seeking an exceptional General Manager to lead our team at The Bootlegger, a renowned and rapidly growing bar brand. As a key member of our leadership team, you will be responsible for driving the success of this 7-day operation, ensuring seamless day-to-day management and delivering outstanding results.

Key Responsibilities
  • P&L accountability for the site, with a focus on exceeding sales, gross margin, and net profit targets.
  • Excellent customer service skills, developing loyalty and addressing concerns in a professional manner.
  • Maintenance of current licenses, including health, safety, and liquor permits.
  • Creation of employee schedules based on expected customer numbers.
  • Leadership of the team to foster a positive environment for customers.
  • Collaboration with vendors to develop new products and offers.
  • Design and implementation of promotions for the bar.
  • Establishment and maintenance of high standards for cleanliness and safety.
  • Close collaboration with the Operations Director to negotiate with vendors, manage inventories, and budgets.
Requirements
  • Superb interpersonal, communication, and customer-service skills.
  • Able to hire, train, manage, and schedule staff effectively.
  • In-depth knowledge of liquor, bartending, and service protocols.
  • Solid organisational skills, including budgeting, inventory management, and vendor negotiation.
  • Exceptional sales skills and talent for creating promotions or new products.
  • A minimum of 2 years' experience as a General Manager in a bar or similar environment.
  • Ambitious individual with a strong work ethic.
About Us
  • The opportunity to work in a fast-paced, fulfilling role at one of our unique speakeasy-style bars.
  • Become part of a close-knit and supportive team.
  • Competitive salary package and generous discounts.
  • Access to company-wide progression opportunities within our independent group.
  • Generous holiday allowance and pension contributions.


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