Field Service Technician Position for UK's Leading Specialist
6 days ago
We are seeking a skilled Field Service Technician to join our team, working in the repair and maintenance of commercial microwave ovens. This role offers a fantastic opportunity to grow your skills, receive structured training, and develop a rewarding career in a varied, field-based position.
As a Field Service Technician, you'll work independently, managing your own schedule and travel to customer sites across coffee chains, restaurants, and other locations in the hospitality industry. With real-time job updates on your tablet or smartphone, you'll be empowered to deliver exceptional service to clients, capturing on-site details easily and accurately.
Key Responsibilities- Perform service, repair, and maintenance of commercial microwave ovens and other specialised catering equipment.
- Use a tablet-based system to manage your daily schedule and parts inventory, ensuring real-time updates and accurate reporting.
- Troubleshoot and diagnose technical issues, aiming for a "first-time fix" approach to uphold our reputation for quality service.
- Communicate professionally with clients, providing friendly and efficient customer service at each site.
- Engage in initial and ongoing training, both in the field and at the training facility, to stay up-to-date with industry standards and innovations.
You're practical, adaptable, and ideally have experience in a field-based role, with knowledge of basic electrical systems. A natural problem solver with strong customer service skills, you're ready to grow within a supportive team and take ownership of your daily tasks and learning.
Qualifications and Skills- Basic electrical or electronic knowledge with hands-on troubleshooting ability.
- Flexible and willing to work varied hours as required, with a "can-do" attitude.
Our ideal candidate will be based in Manchester and have an estimated salary range of £32,000 - £36,000 + Bonus per year.
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