Skincare Expert with Sales and Customer Focus

4 weeks ago


Cardiff, Cardiff, United Kingdom ELEMIS Full time
Unlock Your Potential as a Skincare Specialist

We are seeking a highly motivated and results-driven Skincare Specialist to join our team. As a key member of our sales and customer service team, you will play a crucial role in driving sales growth and delivering exceptional customer experiences.

About the Role:

  • Sales Performance: Proactively drive sales and meet or exceed personal targets, while maintaining a strong understanding of our products and services.
  • Customer Service: Provide exceptional customer service, ensuring that every client feels valued and supported throughout their skincare journey.
  • Product Knowledge: Develop and maintain a deep understanding of our product range, including treatments, ingredients, and benefits.
  • Team Collaboration: Work closely with colleagues to achieve sales goals, share knowledge, and support each other in delivering excellent customer experiences.

About You:

  • Beauty Therapy Qualification: Minimum NVQ level 2 (or equivalent) in Beauty Therapy.
  • Industry Experience: Previous experience in a retail or spa environment, with a proven track record of sales success.
  • Excellent Communication Skills: Strong interpersonal and communication skills, with the ability to build rapport with clients and colleagues alike.

What We Offer:

  • Competitive Salary: £25,000 - £35,000 per annum, dependent on experience.
  • Ongoing Training and Development: Opportunities for training and development to enhance your skills and knowledge.
  • Generous Staff Discounts: Discounts on all ELEMIS products and spa treatments, plus discounts on L'OCCITANE Group products.
  • Benefits Package: Comprehensive benefits package, including enhanced maternity and paternity policies, income protection, life assurance, and more.

About ELEMIS:

ELEMIS is a leading British brand in the spa and skincare industry, renowned for its innovative and effective products. With a strong commitment to sustainability and social responsibility, we strive to make a positive impact on the world around us.



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