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Sales Associate

1 month ago

London, Greater London, United Kingdom Outdoor and Cycle Concepts Full time

Cultivate your passion for the outdoors as a Sales Associate with Outdoor and Cycle Concepts, one of the UK's largest outdoor retailers. Join a dynamic team dedicated to providing exceptional customer service and product knowledge.

About the Role

As a Sales Assistant - Customer Advisor, you will be working in our retail store, interacting with customers, and assisting them in finding the perfect products for their outdoor adventures. You will also be responsible for maintaining a premium shopping environment, adhering to store standards, and participating in training opportunities to develop your product knowledge and skills.

Responsibilities
  • Create a personalized shopping experience by connecting with customers and understanding their specific needs and wants.
  • Model the company values, take pride in your store, and work collectively to create an outstanding customer experience.
  • Maintain excellent product knowledge through training opportunities and stay up-to-date on new products and brands.
  • Maintain a clean and organized store environment, adhering to shop and stockroom standards.
  • Identify opportunities for add-on sales and promote products that meet customer needs.
Requirements
  • A genuine passion for delivering exceptional customer service.
  • Strong communication and organizational skills, with the ability to multitask.
  • A willingness to learn about all things outdoors and develop your product knowledge.
Benefits
  • A competitive base salary of £12.10 per hour (£9.81 for under 21s), reflecting your valuable contributions to the team.
  • A bonus scheme of up to £750 per annum, rewarding your hard work and dedication.
  • An exclusive 40-60% discount across our range of products, enabling you to enjoy the great outdoors at a reduced cost.
  • Up to 33 days holiday (in proportion with hours worked) and the option to purchase additional holiday time.
  • A comprehensive company pension scheme, ensuring your financial security.
  • Access to Perkbox, offering various benefits and discounts to enhance your lifestyle.
About Us

Outdoor and Cycle Concepts is a leading outdoor retailer, joined by Cotswold Outdoor, Runners Need, and Snow + Rock. We are committed to supporting outdoor enthusiasts by providing excellent customer service, promoting sustainability, and offering a range of high-quality products from world-leading brands.