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Database Coordinator

2 months ago

Waterloo, United Kingdom Islamic Relief Full time
Job Title: Supporter Relations Database Coordinator

Job Summary:

We are seeking a highly skilled and experienced Database Coordinator to join our team at Islamic Relief. The successful candidate will be responsible for administering the entry of data on donations and supporter details, maintaining supporter records, and ensuring that information held is accurate, appropriate, and up-to-date.

Key Responsibilities:

  • Administer the entry of data on donations and supporter details
  • Maintain supporter records, ensuring accuracy and up-to-date information
  • Work with complex databases, troubleshooting problems, analyzing information, and designing queries and reports
  • Design and implement operational procedures to improve database management
  • Collaborate with internal and external stakeholders to achieve team goals
  • Ensure compliance with Gift Aid rules and HMRC claim requirements
  • Develop and maintain knowledge of database management and donor development principles
  • Identify and apply effective solutions to problems, with a focus on service improvement
  • Organize and prioritize work to meet deadlines and deliver high-quality results
  • Develop and maintain excellent project management skills

Requirements:

  • Experience working on a CRM system, preferably Raiser's Edge
  • Demonstrable experience in a similar role, including working with complex databases and troubleshooting problems
  • Proficient user of Raiser's Edge, with proven experience of importing and data cleaning
  • Ability to work methodically and accurately in a fast-paced environment
  • Numerate and literate, with a good standard of education
  • Fast and accurate data entry skills
  • Ability to work collaboratively with internal and external stakeholders
  • Working knowledge of Gift Aid rules and HMRC claim requirements
  • Knowledge of database management and donor development principles
  • Demonstrable problem-solving skills, with a focus on service improvement

What We Offer:

Islamic Relief is committed to providing a supportive and inclusive work environment. We offer a competitive salary, excellent benefits, and opportunities for professional development.

How to Apply:

If you are a motivated and experienced professional looking for a challenging and rewarding role, please submit your application, including your CV and a cover letter, to [insert contact information].

Equal Opportunities Employer:

Islamic Relief is an equal opportunities employer and welcomes applications from all qualified candidates.