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Hotel Ambassador

1 month ago

London, Greater London, United Kingdom Hyatt Corporation Full time

Hotel Ambassador

As a Hotel Ambassador at Hyatt Corporation, you will be the face of our hotel, providing exceptional service to our guests and ensuring their stay is nothing short of memorable. Your role will involve greeting guests, handling check-ins and check-outs, and addressing any concerns or issues that may arise during their stay.

About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Hotel Ambassador. As a key member of our front desk team, you will be responsible for delivering a personalized and seamless experience to our guests, ensuring their stay with us is enjoyable and hassle-free.

Key Responsibilities

  • Provide exceptional customer service to guests, responding to their needs and resolving any issues in a timely and professional manner.
  • Manage guest check-ins and check-outs, ensuring a smooth and efficient process.
  • Address any guest concerns or issues, providing solutions and alternatives when necessary.
  • Work collaboratively with other hotel departments to ensure seamless communication and a high level of service delivery.
  • Participate in ongoing training and development to enhance your skills and knowledge, ensuring you remain up-to-date with the latest industry trends and best practices.

What We Offer

As a Hotel Ambassador at Hyatt Corporation, you will enjoy a range of benefits, including:

  • A competitive salary and benefits package.
  • Opportunities for career advancement and professional growth.
  • A dynamic and supportive work environment.
  • Access to ongoing training and development programs.
  • A comprehensive employee assistance program.

Join Our Team

At Hyatt Corporation, we are passionate about delivering exceptional service and creating memorable experiences for our guests. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we would love to hear from you.