Assistant Operations Manager
2 weeks ago
We are seeking an experienced and skilled Deputy Manager to join our team at The Refectory in Milford.
The successful candidate will be responsible for working closely with the Pub Manager to lead the team, manage busy services, plan and execute special events, and provide exceptional customer service.
This is a hands-on role where you will be at the heart of everything going on, ensuring that things run smoothly and efficiently.
Key Responsibilities- Manage busy services and ensure high-quality customer experience
- Plan and execute special events, such as live music nights and themed evenings
- Work closely with the Pub Manager to achieve business objectives
- Train and develop the bar/waiting team to ensure excellent service standards
We offer a competitive salary package, including:
- Basic up to £32,500 plus tronc (tips paid into your bank)
- Paid overtime
- Great cash tips*
We also offer a range of benefits, including:
- Free meals on shift, choose from the menu
- 30% discount for you, your friends and family across B&P and our group
- NES Trs pension scheme
- Life assurance
- Perks on Tap discounts
- Cycle to work scheme
- £1,000 referral bonus for introducing new Managers or Chefs
To be successful in this role, you will need:
- Experience as a deputy manager or restaurant manager within a gastro pub, restaurant, bar, hotel or elsewhere in the hospitality sector
- Excellent communication and leadership skills
- Able to work under pressure and make decisions quickly
We want someone who is passionate about delivering exceptional customer service, has a positive attitude, and is committed to helping us achieve our goals.
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