User Experience Research Specialist

1 month ago


South Ruislip, Greater London, United Kingdom ANSON MCCADE Full time

Anson McCade is seeking a seasoned User Experience Research Specialist to join their high-performing, multi-disciplinary team focused on creating impactful, user-centred services.

The successful candidate will be dedicated to using agile methodologies to ensure that every discovery and design project is deeply rooted in user understanding, resulting in accessible, intuitive services that minimize friction and complexity within the public sector.

This role requires a proven experience as a User Researcher in sectors such as public services, consultancy, or any organization where data-driven decisions guide impactful outcomes. The ideal candidate should have demonstrated ability to design and execute effective research plans that meet project objectives.

Responsibilities of the User Experience Research Specialist include:

  • Identifying research needs and selecting the best research methods for each project
  • Developing, documenting, and presenting comprehensive research plans outlining study goals and methodologies
  • Conducting a variety of user research activities, including preparing discussion guides, creating information-gathering tools, and facilitating user research sessions
  • Engaging with users through interviews, workshops, and ethnographic research to build meaningful insights
  • Analysing research findings and data to generate valuable insights and actionable recommendations
  • Synthesizing and documenting findings with tools such as user stories, journey mapping, and storyboarding to convey the full user experience
  • Presenting research insights and strategic recommendations to stakeholders in a clear, actionable format

The package includes an estimated salary range of £75,000, company bonus, pension, and more benefits.



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