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Customer Service Representative

2 months ago


Connah's Quay, United Kingdom ESS Full time
About the Role

We are seeking a highly motivated and enthusiastic Customer Service Assistant to join our team at ESS. As a key member of our team, you will be responsible for delivering exceptional customer service and ensuring that our clients and customers receive a high-quality food experience.

Key Responsibilities
  • Food Preparation and Presentation: Prepare and present delicious, high-quality food that meets our clients' expectations.
  • Customer Service: Provide excellent customer service to our clients and customers, responding to their needs and concerns in a professional and courteous manner.
  • Teamwork: Work collaboratively with our team to ensure that our clients receive a seamless and efficient service.
  • Food Safety and Hygiene: Maintain high standards of food safety and hygiene, adhering to all relevant regulations and guidelines.
  • Cash Handling: Handle cash and operate the cash register accurately and efficiently.
Requirements
  • Enthusiastic and Motivated: Be enthusiastic and motivated, with a passion for delivering excellent customer service.
  • Team Player: Be an excellent team player, able to work collaboratively with others to achieve our goals.
  • Food Safety and Hygiene: Have a strong understanding of food safety and hygiene principles and practices.
  • Cash Handling: Have experience of handling cash and operating a cash register.
  • Flexibility: Be flexible and able to work a variety of shifts, including weekends and bank holidays.
About ESS

ESS is a leading provider of food and hospitality services to the Defence, Government, and Energy sectors. We pride ourselves on delivering exceptional customer service and providing a high-quality food experience to our clients and customers. We are committed to fostering a culture of diversity and inclusion, and we welcome applications from candidates from all backgrounds.