Lead Therapist Position

19 hours ago


Watford, Hertfordshire, United Kingdom CV-Library Full time

CV-Library is seeking a Lead Therapist Position to join our team. As a Senior Spa Therapist, you will be responsible for delivering exceptional customer service and providing high-quality spa treatments.

This role involves carrying out all spa treatments to the required standards, adhering to Champneys protocols and training programmes, and having a thorough knowledge of the Club & Spa and Hotel and its facilities and rules.

About the Job:

  1. To deliver exceptional customer service and provide high-quality spa treatments.
  2. To maintain a thorough knowledge of the Club & Spa and Hotel and its facilities and rules.
  3. To adhere to Health and Safety regulations by using safe work practices.
  4. To attend any appropriate training courses required for your therapist grade.
  5. To liaise in a positive and constructive manner with the manager and receptionists on the days scheduled treatments.
  6. To keep up to date with developments relating to the product ranges and any new treatments.
  7. To give professional advice to guests via talks and demonstrations, spa tours, and promotional events.
  8. To provide Ultimate client care to all of our guests.
  9. To maximise revenue opportunities in accordance with your targets.
  10. Recommend suitable homecare for our guests.
  11. Provide mentorship to more junior therapists.
  12. To provide premier guests with skin consultation appointments along with a full home care prescription.

Benefits Package:

  1. Competitive salary of £30,400 per annum
  2. State-of-the-art facilities within all of our resorts and hotels
  3. Discounted stays for you, your friends, and family at any of our Hotels or Resorts
  4. Complimentary Spa Day on completion of your probationary period
  5. 50% discount on all Champneys products
  6. Great discounts on our partner products Elemis and Clarins
  7. Discounted membership to our exceptional health clubs
  8. Merlin Entertainments Attraction
  9. Introduce a friend incentive
  10. Long Service celebrations
  11. Free parking
  12. Professional Uniform

Weekend working is on a rota basis.



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