Customer Resolution Expert

4 days ago


Birmingham, Birmingham, United Kingdom SSE plc Full time

About the Opportunity

This exciting opportunity has arisen for a Business Resolver to join our team in the Midlands area. As a key member of our customer resolution team, you will be responsible for resolving customer complaints, negotiating settlements, and identifying opportunities to increase revenue.

The role involves working closely with customers, internal stakeholders, and other agents to resolve complex issues and improve customer satisfaction.

What You'll Need

To be successful in this role, you will need excellent communication and interpersonal skills, a strong understanding of business operations, and the ability to work independently and as part of a team.

You will also need a full UK driving license and be able to travel extensively throughout the Midlands area.

Estimated Salary: £50,000 - £60,000 per annum

],

  • Birmingham, Birmingham, United Kingdom Lynx Recruitment Ltd Full time

    A vacancy has arisen for a skilled Service Desk Resolution Expert at a prominent freight services company based in Birmingham.As a key member of the Service Desk team, you will be responsible for resolving complex technical issues, providing expert advice, and ensuring high levels of customer satisfaction.The ideal candidate will possess a strong technical...


  • Birmingham, Birmingham, United Kingdom Thermo Fisher Scientific Full time

    About the RoleThis is an exciting opportunity for a talented Technical Resolution Expert to work with us in Birmingham, UK. You will play a key role in assessing and trending the performance of Binding Site products post release via participation in External Quality Assurance (EQA) schemes.


  • Birmingham, Birmingham, United Kingdom Bell Cornwall Recruitment Full time

    About the RoleWe are currently seeking a Conflict Resolution Expert to join our team at Bell Cornwall Recruitment. The ideal candidate will have a strong background in conflicts analysis and research, with excellent communication and organizational skills.The successful candidate will be responsible for researching new client matters, coding of engagement...


  • Birmingham, Birmingham, United Kingdom TSR-Legal Full time

    Drive Business Success through Dispute Resolution ExpertiseTSR-Legal, a pioneering commercial law firm, is looking for an exceptional Business Dispute Resolution Expert to contribute to its thriving litigation practice and expanding regional network.The successful candidate will work on a variety of high-stakes cases, including warranty disputes, commercial...


  • Birmingham, Birmingham, United Kingdom Howden Full time

    We are seeking a skilled Claims Resolution Expert to join our team at Howden.As a Claims Executive, you will be responsible for investigating and resolving claims, collaborating with clients, brokers, insurers, and other stakeholders to deliver exceptional service.With a strong understanding of insurance policies, coverage types, and claims procedures, you...


  • Birmingham, Birmingham, United Kingdom Maxim Recruitment Full time

    Construction Dispute Resolution ExpertWe are seeking a Construction Dispute Resolution Expert to join our team in Birmingham. As a senior member of our consultancy, you will be responsible for advising clients on problematic projects, including dispute avoidance tactics.The ideal candidate will have a strong working knowledge of common planning software such...


  • Birmingham, Birmingham, United Kingdom Exchange Street Executive Search Full time

    We are currently seeking a highly skilled Claims Resolution Expert to join our team at Exchange Street Executive Search. As a specialist claims handler, you will be responsible for resolving complex disease claims, including IHL, HAVS, upper limb disorder, and respiratory claims.The ideal candidate will have extensive experience in handling disease claims...


  • Birmingham, Birmingham, United Kingdom Michael Page (UK) Full time

    About Michael Page (UK)We are seeking an experienced Dispute Resolution Expert to join our private practice Employment Law team.The successful candidate will have at least 12 months' experience in employment law and be able to work a hybrid schedule of 3 days in the office.Key Responsibilities:Advise clients on employment law mattersRepresent clients in...


  • Birmingham, Birmingham, United Kingdom CV-Library Full time

    Are you an experienced Domestic Loss Resolution Expert looking for a challenging role? We are seeking a skilled professional to handle domestic losses up to £100,000 in the Birmingham area as part of our team at CV-Library. In this role, you will work closely with clients to proactively manage and settle their property claims.Job Overview:Job Title:...


  • Birmingham, Birmingham, United Kingdom TSR-Legal Full time

    Job Summary:TSR-Legal is recruiting a Trust Dispute Resolution Expert to join our team. The successful candidate will have experience handling complex trust disputes and will be able to provide expert advice on contentious trusts and probate law.The ideal candidate will be a strong communicator with excellent interpersonal skills, as well as being able to...


  • Birmingham, Birmingham, United Kingdom Maxim Recruitment Full time

    Job Title:Delay Planning and Dispute Resolution ExpertWe are recruiting for a skilled Delay Planning and Dispute Resolution Expert to join our team at Maxim Recruitment. As a key member of our team, you will be responsible for handling delay claims on live projects and supporting an expert witness in arbitration and litigation proceedings.Salary Range:...


  • Birmingham, Birmingham, United Kingdom Oliver James Associates Ltd. Full time

    We are currently recruiting for a Data-Driven Claims Resolution Expert to join our innovative claims team on a 6-month contract.About the RoleIn this role, you will be responsible for utilizing your analytical skills to support the effective management and resolution of claims. This will involve producing and maintaining data analysis tools, communicating...


  • Birmingham, Birmingham, United Kingdom William James Recruitment Full time

    Job DescriptionOur client is seeking a Complex Dispute Resolution Expert to join their team. As a senior lawyer, you will be responsible for handling high-stakes contentious mandates, including insolvency litigation, while advising on the financial and operational restructuring of businesses.This role requires a strong commercial and strategic mindset, with...


  • Birmingham, Birmingham, United Kingdom Maxim Recruitment Full time

    Maxim Recruitment is recruiting a top-tier Dispute Resolution Strategist to deliver expert-level quantum analysis in high-profile disputes. This senior-level role requires expertise in quantum analysis and dispute resolution. The ideal candidate will have a proven track record of success and a well-established network of legal professionals.The Dispute...


  • Birmingham, Birmingham, United Kingdom Maxim Recruitment Full time

    Maxim Recruitment is seeking a highly skilled Quantum Managing Consultant to join our team in Birmingham. The ideal candidate will have a strong background in construction disputes, with experience in analyzing construction accounts, costs, and values. This role offers a generous basic salary of £80,000 - £100,000 per annum, plus an annual bonus and...


  • Birmingham, Birmingham, United Kingdom The Portfolio Group Full time

    We are proud to be exclusively representing one of the UK's longest leading professional service providers for HR, Tax, Health and Safety, and Reward. As a result, we are seeking an HR and Tax Dispute Resolution Expert to join our team as a Tribunal Litigation Manager.In this role, you will oversee the day-to-day management of a field-based team, ensuring...


  • Birmingham, Birmingham, United Kingdom Taylor Root Dusseldorf Full time

    We are seeking a Litigation and Dispute Resolution Advocate to join our team in Dusseldorf. This is an excellent opportunity for an experienced professional to build a strong reputation in employment law litigation and dispute resolution.As a Litigation and Dispute Resolution Advocate, you will represent clients in tribunal claims and handle disputes related...


  • Birmingham, Birmingham, United Kingdom TSR-Legal Full time

    Key ResponsibilitiesAs a Commercial Dispute Resolution Specialist, you will handle complex commercial litigation cases, including contractual disputes, corporate/shareholder matters, and professional negligence. You will work closely with Partners and senior lawyers in our Bristol office and contribute to the growth of our national law firm.The successful...


  • Birmingham, Birmingham, United Kingdom Maxim Recruitment Full time

    **Job Summary:** Dispute Resolution ProfessionalWe are seeking a highly skilled Dispute Resolution Professional to join our team in Birmingham. As a key member of our quantum and delay services group, you will work with international clients to resolve complex construction disputes.The ideal candidate will have 3+ years of experience as a Quantity Surveyor...


  • Birmingham, Birmingham, United Kingdom Maxim Recruitment Full time

    About the RoleWe are seeking a skilled Dispute Resolution Professional to join our team in Birmingham. As a senior professional, you will work with our expert quantum team to analyze construction accounts, costs, values, and payments to identify errors or opportunities.Key ResponsibilitiesUndertaking technical analyses using appropriate methodologies and...