Software Support Specialist

2 weeks ago


Bristol, Bristol, United Kingdom Langham Recruitment Full time
Job Summary

As a Software Support Engineer at Langham Recruitment, you will be working with cutting-edge technology to develop advanced engineering products within the automotive technology industries. This role offers a great opportunity for a graduate with a mechatronics, or robotics, or automotive degree OR someone with technical product experience and looking to progress into a more robust role, working with simulation software and automotive hardware.

Key Responsibilities

• Provide technical support to customers via various channels regarding advanced systems, including installation, configuration, operation, and troubleshooting.
• Help to Diagnose and solve technical problems reported by customers.
• Support customers remotely by guiding them through troubleshooting procedures and providing step-by-step instructions.
• Provide training sessions to customers on updates and new features as well as issues they may be having.

Requirements

• An automotive / mechatronics / Robotics / or any computer science, electronics or engineering-related degree.
• Appreciate of Automotive systems or technology, control systems or sensors.
• Incredibly generous pension.
• Great progression and training scheme.
• Holiday increasing on years of service.
• Bonus scheme.

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