IT Deployment Specialist
18 hours ago
Job Title: IT Deployment Specialist
Location: London (4 days on-site, WFH on Fridays)
About the Role:
- This position requires a highly skilled individual with expertise in preparing, deploying, and supporting end-user devices in a secure environment.
- The ideal candidate will have a combination of technical knowledge, excellent customer service skills, and a proactive approach to resolving issues during classroom-style deployments.
Key Responsibilities:
- Device Preparation:
- Configure devices using Workspace ONE (WS1) and Autopilot to meet deployment specifications.
- Deployment Execution:
- Conduct on-site, classroom-style device deployments, ensuring all user devices are set up and operational.
- Engage directly with end users during deployment to assist with setup and answer any questions.
- Support and Troubleshooting:
- Provide basic technical support to resolve issues encountered during deployment.
- Customer Interaction:
- Maintain a professional, user-focused approach, delivering excellent customer service throughout the deployment process.
Requirements:
- Security Clearance: SC Cleared.
- Technical Expertise: Proven experience with Workspace ONE (WS1) and Autopilot for device build preparation.
- Deployment Experience: Hands-on experience conducting classroom deployments, directly engaging with end users (not limited to placing devices at workstations).
- Customer Service: Strong interpersonal and communication skills with a focus on delivering user-centric solutions.
- Basic Technical Support: Ability to troubleshoot and resolve common device deployment issues.
Salary Range: £45,000 - £60,000 per annum
About Skillsbay Limited: We are a leading provider of IT services, dedicated to delivering exceptional solutions to our clients.
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