Azure Managed Service Delivery Leader

6 days ago


Belfast, United Kingdom Lovin- JobBoard Full time
Job Description

We are seeking a Senior Delivery Manager to join our Service Reliability Group, overseeing a high-performing team of Azure managed service consultants across Ireland, the UK, and India. As the role requires staying up-to-date with Azure-managed services, you will be responsible for focusing customer requirements to deliver the best possible service.

The success of this role hinges on building strong 'Trust' relationships between clients and the delivery team, leading to high satisfaction scores and engaged staff, ultimately resulting in excellent financial performance.

You will lead your team in monthly and quarterly forecasting of costs and project revenues, reviewing actual performance against forecasts, and implementing corrective measures as necessary.

You will work closely with stakeholders to agree strategies for assigned accounts, contribute to service design and implementation, and support presales, bids, and tenders.

Achieving targets and driving Continual Service Improvement initiatives are key responsibilities, alongside exploring opportunities within existing customers for new or additional work and collaborating with sales teams to develop new business opportunities.



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