Operations Manager

1 day ago


West Drayton, Greater London, United Kingdom West Drayton Full time

About the Role:

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This is an exciting opportunity for a talented and experienced retail professional to join our team as a Supervisor in West Drayton. As a key member of our store management team, you will be responsible for delivering exceptional customer service, managing your team's performance, and driving sales growth.

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Key Responsibilities:

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  • Manage and coach a team of retail staff to deliver outstanding results">
  • Ensure high standards of customer service and sales performance are maintained">
  • Take ownership of visual merchandising, stock management, and inventory control">
  • Contribute to the development of effective store plans and strategies">
  • Maintain accurate records and reports, including sales data and staff performance metrics">
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About You:

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We are looking for an experienced retail professional who is passionate about delivering excellent customer service, has strong leadership skills, and can work effectively in a fast-paced environment. If you have a proven track record of success in retail management and are motivated by achieving targets, we would love to hear from you

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The Perfect Candidate:

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  • 1+ years of experience in retail management or supervisory roles">
  • Excellent communication and interpersonal skills">
  • Able to work flexible hours, including evenings and weekends">
  • Passionate about delivering exceptional customer service">
  • Results-driven and able to meet targets">
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What We Offer:

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As a valued member of our team, you will receive a competitive salary of £12,000 - £14,000 per annum, depending on experience, plus benefits including up to 33 days' holiday entitlement, company sick pay, and access to exclusive discounts with our partners.

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Location: West Drayton

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Salary: £12.25 - £12.40 per hour

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Type: Part-time

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Shift pattern: Flexible shift patterns across mornings; afternoons; evenings and weekends

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Holidays: Up to 33 days' holiday entitlement per year

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Benefits: Company sick pay, Aviva Digicare Workplace+, Wagestream, employee assistance programme

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Career progression: Clear progression plan, steered by us and driven by you



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