Customer Support Agent

3 days ago


Swindon, Swindon, United Kingdom CV-Library Full time
About the Role

This is a fantastic opportunity for a Night Coverage Specialist to join our team. As a Customer Service Executive, you will be responsible for providing exceptional customer service, resolving issues, and ensuring client satisfaction.

You will work closely with our alarm activation team to manage activations, raise responses, and represent our clients as their key point of contact.

Requirements:

  • Previous experience in a customer-facing role
  • Natural confidence and excellent communication skills
  • Ability to multitask and prioritise workload
  • Full UK Driving License
  • Competency in Microsoft Office and Outlook

What We Offer:

  • A competitive salary of $40,000 - $50,000 per annum
  • A 20-day annual leave entitlement with bank holidays
  • A company pension scheme
  • Free onsite parking
  • A 4 on 4 off rota from 19:00pm - 07:00am


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