Digital Community Manager
4 days ago
We are looking for a talented Digital Community Manager to join our Social Team at Beauty Bay Ltd.
About the Role:In this exciting new role, you will be responsible for developing and implementing community management strategies that drive engagement and loyalty across our social media channels. This includes responding to customer inquiries, resolving issues, and providing exceptional customer service.
You will work closely with our Senior Exec and Manager to report on key performance indicators and identify opportunities for improvement. Your ability to analyze data and provide actionable insights will be critical in informing our social media strategy.
A strong understanding of Microsoft Office, particularly Excel, is required as you will be responsible for creating reports and presentations to communicate your findings to the team.
About You:To succeed in this role, you will have 2-3 years of experience within a Social Media Assistant/Executive role, with a proven track record of delivering high-quality community management and social media campaigns. Experience in content creation, social media reporting, and retail/e-commerce is highly desirable.
You will be a collaborative and proactive individual, able to work effectively with cross-functional teams to achieve shared goals. A strong understanding of the beauty and cosmetics industries is also advantageous.
Salary and Benefits:The salary for this role is £25,000 - £30,000 per annum, depending on experience, plus benefits including pension scheme, life insurance, and generous holiday allowance.
What We Offer:At Beauty Bay Ltd, we offer a dynamic and supportive work environment that encourages professional growth and development. If you are passionate about digital community management and have the skills and experience to excel in this role, please apply today
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