Taxation and Billing Operations Lead
3 days ago
Taxation and Billing Operations Lead
We are looking for a results-driven professional with experience in Council Tax Collection and Recovery to join our team as a Taxation and Billing Operations Lead. As a key member of our management structure, you will be responsible for overseeing a dedicated team, implementing best practices to enhance and improve our collections processes.
The Role:
- Develop and implement strategies to increase council tax collection rates and improve overall service performance.
- Lead and manage a high-performing team to ensure effective collection processes and customer service.
- Deliver performance to ensure key performance targets are achieved.
- Monitor and analyze data and trends to identify areas for improvement and implement appropriate action plans.
- Ensure compliance with relevant legislation and council policies while maintaining high standards of service delivery.
Benefits:
- A competitive salary of £58,818 - £71,412 per annum.
- An opportunity to work in a dynamic and supportive environment.
- A comprehensive benefits package.
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