IT Infrastructure Specialist

3 weeks ago

London, Greater London, United Kingdom Swarovski Full time

About the Job

We are seeking a highly skilled IT Coordinator to join our team at Swarovski. As an IT Coordinator, you will play a key role in supporting the Digital IT Strategy and ensuring the security of our computer systems and electronic data.

Your main responsibilities will include:

  • Implementing the Digital IT Strategy and organizational structures within the UKI cluster, ensuring key priorities are met.
  • Aligning IT infrastructure with current and future business requirements and KPIs as defined by local management and Digital IT for tickets logged & closed.
  • Collaborating with local leadership team on IT requirements within the business.
  • Ensuring the security of the company's computer systems and electronic data, the development and implementation of customized systems, and overseeing all computer-related activities.
  • Executing business projects (new store opening, re-fits and closures) and delivering support within defined deadlines.
  • Managing daily operations of network and server infrastructure within the business.
  • Supporting accurate and timely Digital IT budget processes in the company.
  • Investigating in case of technical failures and identifying and pursuing contingency planning options.
  • Acting as main point of contact for all existing suppliers and working with them to maintain an appropriate level of service.
  • Managing Stores' CCTV installation and contracts and supporting store teams with investigations and reviewing of the CCTV footage.

    About You

    We are looking for a unique and amazing talent who brings along the following:

    • Minimum 3 years' experience in infrastructure technology, ideally within retail industry.
    • Excellent command of Microsoft platform.
    • Excellent planning and organising skills.
    • Excellent English proficiency, and communication skills.
    • Solution-focused mindset.
    • Team orientation, and ability to work effectively with all levels of the organization.

    What We Offer

    You can expect a range of benefits, including:

    • Competitive bonus scheme (non-contractual).
    • 33 days annual leave (inclusive of Bank Holidays).
    • 60% staff discount to RRP £3,500 per annum.
    • Learning and development opportunities.

    Masters of Light Since 1895

    Swarovski creates beautiful crystal-based products of impeccable quality and craftsmanship that bring joy and celebrate individuality.

    Founded in 1895 in Austria, the company designs, manufactures and sells the world's finest crystal, gemstones, Swarovski Created Diamonds and zirconia, jewelry, and accessories, as well as crystal objects and home accessories. Swarovski Crystal Business has a global reach with approximately 2,400 stores and 6,700 points of sales in around 140 countries and employs more than 18,000 people. Together with its sister companies Swarovski Optik (optical devices) and Tyrolit (abrasives), Swarovski Crystal Business forms the Swarovski Group. A responsible relationship with people and the planet is part of Swarovski's heritage. Today this legacy is rooted in sustainability measures across the value chain, with an emphasis on circular innovation, championing diversity, inclusion and self-expression, and in the philanthropic work of the Swarovski Foundation, which supports charitable organizations bringing positive environmental and social impact.

    Swarovski is an equal opportunity employer. We give our people the guts to celebrate individuality and pride ourselves on creating a workplace where people feel involved, respected, valued, connected, and heard. A place where anyone/everyone belongs. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, physical or mental disability, medical condition, pregnancy, gender, sexual orientation, gender identity, expression or any other status protected under the law of the countries we operate in.

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