Salesforce Business Analyst
3 weeks ago
About the Role
The Salesforce Functional Analyst (BA) is a key member of our team, responsible for translating business requirements into technical designs that enable our organization to extract maximum value from our Salesforce platform. You will need to have a deep understanding of Salesforce capabilities and best practices to lead business workshops and drive the development of process flows, Epics, Features, User Stories, and Acceptance Criteria.
As a Salesforce Business Analyst, you will work closely with other technology teams to ensure that all designs are consistent with our strategic roadmaps and provide advice to those teams to ensure that our solutions deliver maximum business value.
You will be part of our dedicated Salesforce Hub Team that focuses on the efficient delivery of Salesforce powered solutions within the Press. You will bring your experience of working in a Global Sales and Marketing Organization on Large/Complex Salesforce Projects alongside a BAU Agile offshore delivery model.
About You
We are looking for a highly experienced Salesforce Business Analyst who has worked with Salesforce CRM and Service Cloud within a global organization. You should have a recognized BA Certification and Salesforce Admin Certification, as well as technology and business process subject matter expertise relevant to the specific domain. You should also have a good understanding of how an IT organization works to deliver short, medium, and long-term outcomes.
What We Offer
We care about work/life balance here at OUP. With this in mind, we offer 25 days' holiday that rises with service, plus bank holidays, and a 35-hour working week. We are open to discussing flexibility in respect to working patterns, dependent on role. We also have a great variety of active employee networks and societies.
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