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Service Department Supervisor
2 months ago
Job Summary
We are seeking a highly skilled and experienced Workshop Supervisor to join our team at Evans Halshaw Ford in Cardiff. As a key influencer, you will work closely with the Service Reception and Parts Teams to drive productivity and efficiency in our workshop.
Key Responsibilities
- Manage and allocate technician time effectively to ensure optimal job completion rates.
- Ensure compliance with OEM warranty procedures and maintain accurate job card documentation.
- Identify and address technician training needs to improve overall workshop performance.
- Collaborate with the Service Reception Team to ensure seamless communication and customer satisfaction.
Requirements
- Proven experience in a service department within the motor industry.
- Excellent understanding of systems and processes operated within this environment.
- Strong knowledge of health and safety protocols.
- Excellent communication and interpersonal skills to build rapport with colleagues and customers.
- Strong planning and organizational skills to prioritize tasks and manage workload effectively.
About Evans Halshaw
At Evans Halshaw, we pride ourselves on delivering exceptional customer experiences and providing a supportive and collaborative work environment. We are committed to investing in our people and providing opportunities for growth and development.
What We Offer
- Competitive salary and benefits package.
- Opportunities for career progression and professional development.
- A supportive and collaborative work environment.
- Exclusive company discounts on used car purchases, leasing deals, and aftersales services.
