Store Operations Assistant
2 weeks ago
We are looking for a highly motivated and organised individual to join our team as a Store Operations Assistant. This exciting opportunity will involve providing exceptional customer service, handling phone calls, and assisting with store operations.
The successful candidate will have excellent communication skills, a passion for delivering great service, and the ability to work effectively in a team environment.
We offer a competitive salary of £7,000 per year (£7.00 per hour), paid monthly, and a comprehensive training program that includes a nationally recognised Level 2 Customer Service Practitioner qualification.
Key Responsibilities- Efficiently answer all telephone calls to the store
- Respond positively to customer enquiries and direct them to the appropriate department
- Resolve customer complaints effectively
- Provide customers with information about appointments, promotions, and product details
- Collect customer details in a friendly and empathetic manner
- Opportunities for further progression and training
- Gain valuable work experience in a full-time role
- Receive comprehensive and structured training, supported by a qualified assessor
- Deliver high-quality service in an innovative retail environment
- Become part of a team working towards a common goal
- Be entitled to paid holidays
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