Part Time Account Manager Opportunity

3 weeks ago


Peterborough, Peterborough, United Kingdom Cosine Group Full time

Job Summary: We are seeking a Part Time Account Manager to work on behalf of DPD, assisting service providers in their territory with parcel service training, store worker training, and fault reporting.

Key Responsibilities:

  • Assist service providers in their territory with parcel service training and store worker training.
  • Report on faults and provide troubleshooting support.
  • Call into smaller independent and large multinational businesses to ensure the parcel service runs smoothly.
  • Liaise with decision makers to ensure all team members are trained in how to use the service.

Requirements:

  • Previous field experience.
  • Excellent relationship building and influencing skills.
  • Great time management skills.
  • Motivated and committed individual.
  • Ability to build and develop relationships and use these to support businesses in providing excellent customer service and high standards of service to their customer base.
  • Experience of working to tight deadlines and under pressure.
  • Excellent Microsoft Word/Excel knowledge and ability to report using both tablet and smartphone.

About Cosine Group:

We are an accredited Investors in People Gold award company and place great importance on the training and development of our people. We work in a collaborative environment where great ideas and achievements are shared and celebrated.

We are an equal opportunities employer and depend on having diverse talent with a range of backgrounds, skills, and capabilities.



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