Customer Service Centre Advisor

1 month ago

Leicester, Leicester, United Kingdom IOSH Full time
About the Role

The Customer Service Centre Advisor is a key member of our team, responsible for delivering exceptional customer experiences through multiple channels. This role requires a high level of customer service expertise, with the ability to handle complex queries and resolve issues efficiently.

Key Responsibilities
  • Provide timely and effective responses to customer inquiries via email, phone, and digital channels
  • Collaborate with internal stakeholders to resolve customer issues and improve service delivery
  • Develop and maintain a deep understanding of customer needs and preferences
  • Contribute to the development of new processes and procedures to improve customer service
What We Offer
  • A comprehensive benefits package, including hybrid working, flexible hours, and a range of employee perks
  • Ongoing training and development opportunities to enhance your skills and career prospects
  • A dynamic and supportive work environment, with a focus on collaboration and teamwork
About Us

The Institution of Occupational Safety and Health (IOSH) is a leading global organization dedicated to promoting workplace health and safety. We are committed to creating a safer and healthier world of work, and we are seeking talented individuals to join our team.

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