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Service Technician

2 months ago

Bury St, Suffolk, United Kingdom Liberty Full time
Job Title: Service Technician

We are seeking a skilled Service Technician to join our team at Liberty. As a Service Technician, you will be responsible for the servicing, repairing, and maintenance of domestic heating systems.

Key Responsibilities:

  • Undertake servicing, repairing, and maintenance of domestic heating systems
  • Complete works in accordance with specification and gas safe regulations
  • Ensure customer satisfaction and safety
  • Participate in out-of-hours works, including overtime and call-outs
  • Work to operational procedures, safe working practices, and H&S procedures
  • Reporting of all accidents, near-miss events, or potential hazards

Requirements:

  • Recognised formal training attaining the relevant craft qualification, NVQ Level 2/3 or equivalent
  • ACS Qualifications CCN1, HTR1, CKR1, CENWAT
  • GAS mandatory/LPG/OIL qualifications
  • UNVENTED qualifications are desirable but not essential
  • Understanding of gas legislation
  • Full driving license
  • Understanding of Health and Safety and working to best practice
  • Ability to manage own time and workload
  • Experience of working with the public, demonstrating excellent customer service

We Offer:

  • Pension scheme
  • 23 days Annual Leave, plus Bank Holidays
  • Cycle to Work scheme
  • Liberty Sense Awards – employees are nominated by colleagues for living the Liberty values, those who win receive a high street voucher
  • YuLife, includes:
  • Life Insurance/Death in service benefit – 2x annual salary value
  • Smart Health (including round-the-clock access to 24/7 UK-based GPs)
  • Best Doctors to provide a second opinion on complex cases or diagnosis
  • Mental Health Support, 4-6 sessions with a psychologist or psychotherapist
  • Online Health Check
  • Nutrition consultations
  • Online fitness program
  • YuMatter+ Employee Assistance Programme designed to support mental, financial & professional wellbeing including up to 5 confidential sessions with a counsellor
  • Free will writing
  • Reward scheme for healthy behaviors to earn YuCoin which can be redeemed on the app for vouchers/rewards.
  • Exclusive membership and wellbeing product discounts
  • Medicash Health Cash Plan (optional to register, P11D tax value approx £11.60 per year however allows claims for up to £996 per year) includes:
  • Claiming eligible cash back on dental or optical treatments, specialist consultations, tests or scans
  • Discounted gym membership
  • Savings on cinema tickets, travel, holidays & retail