Retail Operations Manager

1 day ago


Guildford, Surrey, United Kingdom Charles Tyrwhitt Full time

Charles Tyrwhitt is a leading men's shirt company that aims to 'make it easy for men to dress well'. We are currently looking for a Retail Operations Manager to join our team in Guildford. As a key member of our store management team, you will be responsible for ensuring the daily running of the store, championing colleague engagement, and complying with company policies and procedures.

The ideal candidate will have previous experience as a Store Manager with a proven ability to lead, coach, and inspire others to establish a high-performing team. You will have excellent customer service and relationship-building skills, strong planning and organisation skills, and a highly commercial approach with strong analytical, oral, and written communication skills.

We offer a competitive salary of £62,000 per annum, plus an excellent quarterly bonus scheme. You will also have access to a uniform outfit allowance, staff discount, cycle-to-work scheme, and relocation packages to support your career development.

In this role, you will be responsible for:

  • Ensuring the daily running of the store, including stock control, payroll, budgeting, layout, promotions, staff development, and employee relations
  • Leading, motivating, and coaching the store team to achieve sales targets and KPIs
  • Recruiting, nurturing, and retaining top talent for CT


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