Insurance Retention Specialist

2 weeks ago


Glasgow, Glasgow City, United Kingdom esure Group Full time
Key Responsibilities:
  • Primary support to Renewal & Persistency Lead in understanding performance, identifying meaningful insight, opportunities, and actions to improve business outcomes.
  • Benchmark the renewal plan using industry, regulatory, and technical knowledge to maximise esure's competitive edge.
  • Work collaboratively across the organisation to eliminate pain points for customers, embodying the company's values to Fix Insurance for Good.
  • Refine customer retention initiatives, prioritising activity and delivery against business and customer value.


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