Business Improvement Manager
3 days ago
Xpertise Recruitment is seeking a skilled Business Improvement Manager to lead change management initiatives and drive business improvement within our client's organization. As a seasoned professional with a proven track record in transformation and change management, you will be responsible for developing and implementing strategies to enhance operational efficiency, minimize disruption, and foster a culture of adaptability within the organization.
Key Accountabilities- Develop and Implement Change Management Strategies: Design and execute comprehensive change management plans that minimize resistance, maximize employee engagement, and ensure successful adoption of new processes, systems, and ways of working.
- Stakeholder Engagement and Communication: Collaborate closely with key stakeholders at all levels - executives, managers, and front-line employees - to understand concerns, address issues, and build strong support for change. Develop and execute clear and effective communication plans that explain the reasons for change, expected outcomes, and employee impact.
- Training and Development: Develop and deliver training programs to ensure employees are equipped with the knowledge and skills needed to adapt to the changes. Provide ongoing coaching and mentoring to support employees through the transition.
- Monitor and Assess Change: Track the progress of change initiatives and assess the effectiveness of change management strategies. Identify obstacles or challenges that may hinder successful implementation and provide solutions or adjustments as needed to ensure positive outcomes.
- Promote a Culture-Ready Organization: Foster a culture of adaptability, resilience, and continuous improvement across the organization. Encourage employees to embrace change and actively seek opportunities for innovation and growth.
- Post-Implementation Support: Ensure that new processes, systems, or ways of working are fully embedded into day-to-day operations post-implementation. Evaluate the success of change initiatives and provide ongoing support to sustain the changes and reinforce their value over time.
- Proven experience in business change management, organizational development, or a related field.
- Strong understanding of change management principles, methodologies, and tools (e.g., ADKAR, Kotter's 8-Step Process).
- Excellent communication, interpersonal, and leadership skills.
- Experience in working with senior leadership and cross-functional teams within an organization.
- Ability to build trust, influence others, and drive alignment on change initiatives.
- Strong analytical and problem-solving skills to monitor, assess, and refine change efforts.
- Ability to foster a culture of engagement, innovation, and continuous improvement.
- Relevant certifications, such as Prosci Change Management Certification, a plus.
$135,000 - $165,000 per annum, depending on experience, plus benefits package including health insurance, retirement plan, and paid time off.
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