Team Member Opportunities

3 weeks ago


Bristol, Bristol, United Kingdom Hollywood Bowl Full time

About Us

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Hollywood Bowl Group is a leading provider of experiential family entertainment in the UK and Canada. Our mission is to create unforgettable experiences for our customers, and we're looking for talented individuals to join our team as Team Members.

Job Summary

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We're seeking enthusiastic and customer-focused individuals to join our team as Team Members. As a Team Member, you will play a key role in delivering exceptional customer experiences and ensuring that our centres are clean, safe, and welcoming for all visitors.

About the Role

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As a Team Member, you will be responsible for providing outstanding customer service, maintaining a high level of cleanliness and safety standards, and working collaboratively with other team members to achieve our goals. You will also have the opportunity to develop new skills and knowledge through our training programs and contribute to the success of our business.

Key Responsibilities

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  • Provide exceptional customer service, responding to customer queries and resolving issues promptly and professionally
  • Maintain a high level of cleanliness and safety standards, adhering to health and safety protocols and procedures
  • Work collaboratively with other team members to achieve sales targets and meet customer needs
  • Develop new skills and knowledge through our training programs and contribute to the success of our business

Requirements

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To be successful as a Team Member, you will need to possess excellent communication and interpersonal skills, be flexible and able to work varied shifts, and have a strong commitment to delivering exceptional customer experiences. You will also need to be physically fit and able to lift heavy objects, as well as having basic literacy and numeracy skills.

Benefits

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As a Team Member, you will receive a competitive salary, paid hourly, including:

  • A minimum estimated salary of £9.50 per hour (dependent on location)
  • Access to apprenticeship programs and in-house management training
  • Ongoing training and development opportunities
  • A fun and fast-paced work environment
  • Free game vouchers every month
  • 30% discount off food and drink for you and up to five friends
  • 50% off food when you are working

About Hollywood Bowl Group

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Hollywood Bowl Group is a market leader in experiential family entertainment, operating 74 centres across the UK and 13 centres in Canada. We are passionate about creating unforgettable experiences for our customers and believe that a diverse and inclusive workplace makes us a more relevant, more competitive, and more resilient company.



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