Ricoh Site Operations Manager

2 weeks ago


London, Greater London, United Kingdom Ricoh Full time
Job Description

We are seeking a Production Print Technician to join our team. The successful candidate will be responsible for delivering high-quality print services to our customers, meeting agreed service level agreements (SLAs) and exceeding customer satisfaction targets.

The ideal candidate will have a strong background in print production, with experience using Ricoh production printers and HP wide format printers. They should also have a good understanding of Fiery and imposition software, as well as basic knowledge of Morgana finishing equipment.

This is a key role within our organization, and we are looking for someone who can build strong relationships with users, manage their perception and expectations, and resolve operational issues quickly and efficiently.

About the Role

Salary: £38,000 - £43,000 per annum

We offer a competitive salary, along with excellent benefits, including a company car, cycle to work scheme, and a range of employee discounts.

In return for your hard work and dedication, you can expect a stimulating and challenging role that offers opportunities for growth and development.

Key Responsibilities
  • Deliver high-quality print services to customers, meeting SLAs and exceeding customer satisfaction targets
  • Build strong relationships with users, manage their perception and expectations, and resolve operational issues quickly and efficiently
  • Operate Ricoh production printers and HP wide format printers, using Fiery and imposition software
  • Perform routine maintenance tasks on Morgana finishing equipment
Requirements

To be successful in this role, you will need:

  • A strong background in print production, with experience using Ricoh production printers and HP wide format printers
  • A good understanding of Fiery and imposition software, as well as basic knowledge of Morgana finishing equipment
  • Excellent communication and interpersonal skills
  • A high level of technical competence and problem-solving ability
What We Offer

We offer a competitive salary, along with excellent benefits, including:

  • A company car or car allowance
  • Cycle to work scheme
  • A range of employee discounts
  • Opportunities for growth and development
How to Apply

If you are a motivated and enthusiastic individual who is passionate about delivering exceptional print services, please submit your application today.


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