Fine Dining Supervisor

23 hours ago


London, Greater London, United Kingdom TROIA (UK) RESTAURANTS LIMITED Full time

Scott's Mayfair is an iconic restaurant nestled in the heart of London's prestigious district, renowned for its timeless elegance and exceptional service.

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We are currently seeking a dedicated and service-oriented individual to join our team as a Fine Dining Supervisor. As a key member of our service staff, you will play a pivotal role in delivering an exceptional dining experience, overseeing the coordination of service, and ensuring the satisfaction of our guests.



Key Responsibilities:
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  • Lead and coordinate the service team to ensure the smooth flow of operations;
  • Greet guests with warmth and professionalism;
  • Take precise and detailed food and beverage orders, showcasing a thorough knowledge of the menu;
  • Provide guests with insightful information about specials, wine pairings, and menu offerings;
  • Collaborate seamlessly with kitchen and other staff to maintain an efficient and harmonious workflow;
  • Address guest inquiries, concerns, and special requests with finesse and courtesy;
  • Uphold the highest standards of cleanliness and presentation in the dining area.

Requirements:
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  • Proven experience as a Fine Dining Supervisor or in a similar supervisory role in a high-end restaurant or luxury establishment;
  • Exceptional customer service and communication skills;
  • Thorough knowledge of fine dining etiquette and service standards;
  • Ability to lead and motivate a team in a fast-paced environment;
  • Attention to detail and a passion for delivering an outstanding guest experience.

Estimated Salary: £28,000 - £35,000 per annum
Benefits:
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  • Generous discount off your bill (including drinks), when dining in one of our restaurants across the Group;
  • Unrivalled opportunities for progression across the Group;
  • 28 days holiday, increasing with length of service up to 5 extra days;
  • Reward programmes, long service awards, and staff recognition and incentives.


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