Operations Director
1 month ago
About Us
At Abbatt Property Recruitment, we're committed to delivering exceptional results in the Residential Property industry. Our award-winning agency is driven by a passion for innovation and a focus on growth. As we continue to scale, we're seeking a talented Operations Manager to play a key role in driving our operations and supporting our ambitious goals.
The Role
As an Operations Manager at Abbatt Property Recruitment, you'll work closely with our Chief Operating Officer to optimize internal processes and drive business growth. Your responsibilities will include overseeing recruitment operations, implementing and refining technology solutions, and ensuring key performance indicators (KPIs) are met across teams. This is an ideal role for someone who thrives in a fast-paced environment, is comfortable taking ownership of key business functions, and is keen to contribute strategically to a growing business.
Key Responsibilities
- AI & Technology Integration: Lead the implementation and optimization of AI and technology solutions across recruitment processes, ensuring tools and platforms maximize efficiency and innovation.
- KPI Management: Establish, track, and report on KPIs across departments to drive performance improvements and inform strategic decisions, using data insights to identify trends and drive continuous improvement.
- Operational Process Optimization: Review and refine operational workflows to improve efficiency, scalability, and best practices across the business.
- Leadership & Team Development: Act as a mentor to our recruiters, providing guidance, training, and support, and help build and foster a high-performance culture that aligns with the company's goals and values.
- Collaboration with Senior Leadership: Work closely with our COO and senior leadership team to develop and implement strategies, ensuring alignment with the company's long-term objectives and vision.
- Software & Systems Management: Oversee the implementation and management of recruitment software and tools, leading the training and adoption of these systems to ensure they're being used to their full potential.
- Project Management: Manage cross-functional projects to improve operational effectiveness, support business goals, and meet deadlines.
- Client Relations & Account Management: Act as a senior account manager for key clients, ensuring exceptional service delivery and maintaining strong relationships.
About You
You're a self-starter with a strategic mindset who's not afraid to roll up your sleeves and get involved in the day-to-day. You're tech-savvy, comfortable working with data and software, and have a proven ability to drive operational improvements. Your strong leadership skills, combined with your ability to work well under pressure, will help you manage multiple projects and initiatives simultaneously.
What We Offer
We're committed to providing a competitive salary, comprehensive benefits package, and opportunities for career development and growth. Our benefits package includes
- Competitive Salary: £40,000 - £65,000 (based on experience), with flexibility for the right candidate
- Comprehensive Benefits Package:
- 25 days annual leave + bank holidays
- Private healthcare insurance (AXA PPP)
- Employee Assistance Program (including counseling)
- Interest-free season ticket loan
- Gym contributions (up to £60/month)
- Monthly entertainment budget for your team
- Career Development - Access to in-house and external training opportunities to support your professional growth
- Social Environment: Enjoy regular social events, including Friday drinks, monthly team events, and quarterly company-wide socials, plus amazing summer and Christmas parties
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