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Food and Beverage Shift Leader

2 months ago

Liverpool, Liverpool, United Kingdom McDonald's Full time

Job Summary:

We are seeking a highly motivated and experienced Shift Manager to join our team at McDonald's. As a Shift Manager, you will be responsible for leading shifts, ensuring excellent customer service, and maintaining high standards of quality and cleanliness.

Key Responsibilities:

  • Lead Shifts: Manage and supervise crew members during shifts to ensure a fast, accurate, and friendly customer experience.
  • Quality and Cleanliness: Monitor and maintain high standards of quality and cleanliness in the restaurant, including food safety and sanitation.
  • Customer Service: Provide exceptional customer service, responding to customer complaints and concerns in a professional and courteous manner.
  • Inventory Management: Monitor and manage inventory levels, including food, supplies, and equipment.
  • Scheduling: Assist with scheduling and staffing, ensuring adequate coverage during peak periods.
  • Training: Provide training and development opportunities for crew members, including onboarding and ongoing training.

Requirements:

To be successful as a Shift Manager at McDonald's, you will need:

  • Previous Leadership Experience: Previous experience in a leadership role, preferably in a restaurant, retail, or hospitality environment.
  • Communication Skills: Excellent communication and interpersonal skills, with the ability to lead and motivate a team.
  • Problem-Solving Skills: Strong problem-solving skills, with the ability to think critically and make sound decisions.
  • Flexibility: Flexibility to work a variety of shifts, including evenings, weekends, and holidays.

What We Offer:

As a Shift Manager at McDonald's, you will have the opportunity to develop your leadership skills, work in a fast-paced and dynamic environment, and be part of a team that is dedicated to providing excellent customer service.