Tax Professional
20 hours ago
We are seeking a skilled Tax Professional to join our team at CV-Library. As a key member of our Self-Assessment Services department, you will be responsible for delivering exceptional customer experiences and supporting our team in achieving their targets.
About the Role:- Build and maintain effective relationships with clients and customers through professional communication and questioning skills.
- Deliver excellent customer service by providing courteous and timely responses to customer inquiries and issues.
- Project a positive and enthusiastic company image by promoting our products and services to clients and colleagues.
- Support the team with administrative tasks, including telephone and email communications with clients.
- Maintain accurate and up-to-date records in databases and departmental files, adhering to data protection standards.
- Evaluate and improve departmental processes and company service standards where possible.
- Demonstrate excellent telephone etiquette and attentive listening skills.
- Show flexibility and adaptability in approach.
The ideal candidate will possess a part-qualified accounting or tax background, or a relevant degree or A-Level qualification in Accounts, Finance, or Business.
Key Responsibilities:- Administrative tasks
- Customer service and relations
- Data management and maintenance
- Process improvement
- Professional communication
- Part-qualified in accountancy or tax, or relevant degree/A-Level qualification
- Excellent communication and interpersonal skills
- Adaptable and flexible approach
- Strong organizational and time management skills
We offer exams support for those wishing to further their studies and long-term progression opportunities.
Estimated Salary:$42,000 - $57,000 per annum (dependent on experience)
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