Tax Professional

20 hours ago


Woking, Surrey, United Kingdom CV-Library Full time

We are seeking a skilled Tax Professional to join our team at CV-Library. As a key member of our Self-Assessment Services department, you will be responsible for delivering exceptional customer experiences and supporting our team in achieving their targets.

About the Role:
  • Build and maintain effective relationships with clients and customers through professional communication and questioning skills.
  • Deliver excellent customer service by providing courteous and timely responses to customer inquiries and issues.
  • Project a positive and enthusiastic company image by promoting our products and services to clients and colleagues.
  • Support the team with administrative tasks, including telephone and email communications with clients.
  • Maintain accurate and up-to-date records in databases and departmental files, adhering to data protection standards.
  • Evaluate and improve departmental processes and company service standards where possible.
  • Demonstrate excellent telephone etiquette and attentive listening skills.
  • Show flexibility and adaptability in approach.

The ideal candidate will possess a part-qualified accounting or tax background, or a relevant degree or A-Level qualification in Accounts, Finance, or Business.

Key Responsibilities:
  • Administrative tasks
  • Customer service and relations
  • Data management and maintenance
  • Process improvement
  • Professional communication
Requirements:
  • Part-qualified in accountancy or tax, or relevant degree/A-Level qualification
  • Excellent communication and interpersonal skills
  • Adaptable and flexible approach
  • Strong organizational and time management skills

We offer exams support for those wishing to further their studies and long-term progression opportunities.

Estimated Salary:

$42,000 - $57,000 per annum (dependent on experience)


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