Market Insights Professional
2 weeks ago
Join Hays Specialist Recruitment Limited as a Market Insights Executive and contribute to the success of our clients by providing valuable market research and analysis.
About the RoleWe are seeking a highly skilled and motivated Market Insights Executive to join our team. As a Market Insights Executive, you will be responsible for conducting customer research, designing and delivering research studies, and analyzing data to produce actionable insights.
Key Responsibilities- Design and deliver research studies, including participant recruitment, data collection methods, and report outputs.
- Conduct desk research and analysis to produce market, customer, and category insights.
- Perform numerical analyses on first- and third-party data, including retail barcode-level transactions, CRM data, government statistics, consumer attitudinal/behavioural measures, and customer satisfaction metrics.
- Support the provision of business benchmarking studies for members, performing data quality checks, and providing systems administration support.
- Collaborate with colleagues to ensure effective communication of research findings to key staff and/or members.
- Use and support colleagues and member businesses in using the research and insights produced by the team.
- Quality assure data and research methods to ensure accuracy and validity of analyses.
- Contribute to ensuring the membership database (CRM) and website are kept up to date.
- Degree-level qualification or equivalent work experience in a relevant discipline involving interpretation or analysis of complex data sets.
- Appreciation and understanding of good practice in designing research and data collection to support specified business or project needs.
- Strong desk research skills with the ability to critique a source's reliability and validity.
- Strong problem-solving skills and ability to use own initiative.
- Good team-worker with a desire to work collaboratively as part of a wider team.
- Excellent written English.
- Ability to handle detail accurately and perform data cleansing work to maintain the integrity of data sets.
- High level of personal integrity to ensure research is conducted and provided accurately and to expected standard.
- Skilled in using Microsoft Office packages such as Outlook, PowerPoint, and Excel.
- Experience presenting research findings to non-specialist audiences.
- Experience in working with data analysis packages such as Tableau or SPSS.
- Experience working with professional survey packages such as SurveyMonkey or Voxco.
- Familiarity with digital analytics packages such as Google Analytics or Facebook insights.
- Experience of having worked in project environments such as Prince2 or SmartSheets.
- An enthusiasm for sustainability and the environment.
If you're interested in this role, please click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.
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