Senior Hospitality Leader
3 days ago
Restaurant Operations Leadership Opportunity
">We are Upstairs at the Grill, a renowned hospitality brand that takes pride in its exceptional dining experiences. We are currently seeking an accomplished Deputy General Manager to lead our team and contribute to our continued success.
">As a Deputy General Manager, you will be responsible for supporting the General Manager in the day-to-day operations of the restaurant, including managing the team and ensuring seamless customer experiences. This role offers a unique blend of leadership and operational responsibilities, making it an ideal opportunity for someone who is eager to grow and develop their career in hospitality.
">Key Responsibilities:
">- ">
- Support the General Manager in implementing business strategies and driving sales growth">
- Manage a high-performing team to deliver exceptional customer service and meet sales targets">
- Collaborate with other departments to ensure smooth operations and effective communication">
- Maintain high standards of quality, safety, and hygiene in the restaurant">
- Foster a positive and inclusive work environment that encourages teamwork and innovation">
- Contribute to the development of new menu ideas and promotions to drive customer engagement">
Benefits and Incentives:
">- ">
- A competitive salary of up to £43,000 per year">
- A generous Tip Jar scheme that rewards staff for excellent service">
- A 25% discount on food and drinks at all of our restaurants (including Hickory's & Upstairs at the Grill)">
- Ongoing training and development opportunities through The Hickory's Academy">
- Free meals while on shift">
- Paid occasion days off for important life events">
- The Red Zone – our commitment to work-life balance">
- Enhanced paternity and maternity pay">
- A refer-a-friend scheme that rewards successful referrals">
- The opportunity to give back to the community through fundraising activities for Cash for Kids">
Requirements:
">- ">
- Proven experience in a similar leadership role in hospitality">
- Excellent leadership and interpersonal skills">
- A strong passion for delivering exceptional customer experiences">
- A keen eye for detail and ability to maintain high standards">
- A willingness to learn and develop new skills">
If you are a driven and ambitious individual who is eager to take on a challenging role in hospitality, please apply today.
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