Senior Hospitality Leader

3 days ago


Chester, Cheshire, United Kingdom Upstairs at the Grill Full time

Restaurant Operations Leadership Opportunity

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We are Upstairs at the Grill, a renowned hospitality brand that takes pride in its exceptional dining experiences. We are currently seeking an accomplished Deputy General Manager to lead our team and contribute to our continued success.

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As a Deputy General Manager, you will be responsible for supporting the General Manager in the day-to-day operations of the restaurant, including managing the team and ensuring seamless customer experiences. This role offers a unique blend of leadership and operational responsibilities, making it an ideal opportunity for someone who is eager to grow and develop their career in hospitality.

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Key Responsibilities:

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  • Support the General Manager in implementing business strategies and driving sales growth">
  • Manage a high-performing team to deliver exceptional customer service and meet sales targets">
  • Collaborate with other departments to ensure smooth operations and effective communication">
  • Maintain high standards of quality, safety, and hygiene in the restaurant">
  • Foster a positive and inclusive work environment that encourages teamwork and innovation">
  • Contribute to the development of new menu ideas and promotions to drive customer engagement">
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Benefits and Incentives:

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  • A competitive salary of up to £43,000 per year">
  • A generous Tip Jar scheme that rewards staff for excellent service">
  • A 25% discount on food and drinks at all of our restaurants (including Hickory's & Upstairs at the Grill)">
  • Ongoing training and development opportunities through The Hickory's Academy">
  • Free meals while on shift">
  • Paid occasion days off for important life events">
  • The Red Zone – our commitment to work-life balance">
  • Enhanced paternity and maternity pay">
  • A refer-a-friend scheme that rewards successful referrals">
  • The opportunity to give back to the community through fundraising activities for Cash for Kids">
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Requirements:

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  • Proven experience in a similar leadership role in hospitality">
  • Excellent leadership and interpersonal skills">
  • A strong passion for delivering exceptional customer experiences">
  • A keen eye for detail and ability to maintain high standards">
  • A willingness to learn and develop new skills">
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If you are a driven and ambitious individual who is eager to take on a challenging role in hospitality, please apply today.



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