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Senior Manager Account Lead

1 month ago

Whitley Bay, North Tyneside, United Kingdom JLR Full time

Job Title: Senior Manager Account Lead

Job Summary:

We are seeking a highly skilled Senior Manager Account Lead to join our team at JLR. As a Senior Manager Account Lead, you will be responsible for leading the Critical Concerns Team and ensuring the robust and timely progression of Critical Concern investigations.

Key Responsibilities:

  • Lead the Critical Concerns Team in the methodical and robust progression of Critical Concern investigations.
  • Develop and maintain a close working relationship with CoC representative Senior Managers to ensure new model development plans take into account learning from current model issues.
  • Work with Critical Concerns Senior Engineers, CoC Engineers/Managers to help understand and resolve critical Concern issues.
  • Ensure data robustness in incoming critical concern cases and Critical Concerns Engineers data analysis.
  • Identify Critical Concern issues for progression to the Product Safety and Compliance Committee (PSCC).
  • Lead the development of the corresponding data, to produce reasoned cases and arguments in support of progression of the issue through to PSCC.
  • Represent the Global Critical Concerns department internally, and externally, to JLR.

Requirements:

  • Educated to degree level, in an engineering or appropriate science discipline.
  • Ability to deep dive technical issues and articulate technical concepts to non-technical people.
  • Chartered Engineer.
  • Evidence of excellence in team leadership, interpersonal skills and ability to present and articulate a clear point of view at all levels within the business.
  • Proficient in problem solving, analysis of data using Microsoft Excel, and Minitab where appropriate.
  • Previous manufacturing environment experience.
  • Proven track record of successful technical team leadership.

About JLR:

JLR is committed to equal opportunity for all. We work hard to nurture a culture that is inclusive and welcoming to all. We understand candidates may require reasonable adjustments during the recruitment process. Please discuss these with your recruiter so we can accommodate your needs.