Retail Sales Assistant

3 weeks ago


Wednesbury, Sandwell, United Kingdom ScS Full time
About the Role

We are seeking a highly motivated and customer-focused Retail Sales Assistant to join our team at ScS. As a key member of our sales team, you will be responsible for delivering exceptional customer service and sales performance.

Key Responsibilities
  • Welcome and engage with customers, providing a personalized shopping experience and ensuring their needs are met.
  • Process customer orders and finance applications accurately and efficiently.
  • Meet and exceed sales targets, while maintaining a high level of customer satisfaction.
  • Work collaboratively with the team to achieve sales and customer service goals.
  • Contribute to maintaining a clean and organized store environment, adhering to health and safety standards.
  • Develop and maintain knowledge of ScS products and services, providing expert advice to customers.
  • Perform other duties as required to support the smooth operation of the store.
What We Offer
  • A competitive hourly rate of £9.74-£11.44, with a realistic OTE of £30K pro rata per year.
  • A guaranteed commission of £400 pro rata per month in the first three months.
  • Competitions and incentives, including holidays and trips.
  • 33 days' holiday, including bank holidays.
  • Access to an employee benefits platform, offering discounts and rewards.
  • Colleague discount.
  • Career progression opportunities.
  • Long service awards.
  • Enhanced maternity, paternity, and adoption leave.
  • Access to an employee assistance program.
  • Medicash health plans.
  • Virtual GP service.
  • Salary finance scheme.
  • Pension scheme.
  • Death in service.
  • Life assurance.
  • Cycle to work scheme.
  • Refer a friend scheme.
Requirements
  • A sales-driven individual with a passion for delivering a 5-star customer experience.
  • Experience in a customer-facing role, preferably in retail.
  • A people person with excellent communication and interpersonal skills.
  • A team player with a flexible approach to working hours.
  • A strong work ethic, resilience, and a can-do attitude.
About ScS

ScS is one of the UK's leading sofa specialists, with over 100 retail stores and a strong online presence. We are committed to providing an excellent customer experience, selling beautiful products with outstanding value, quality, and choice. Our primary focus is on helping customers create the home they love.

We are an inclusive and equitable workplace, valuing diversity and promoting equality. We welcome applications from individuals of all backgrounds and encourage those who share our passion for equality and diversity to apply and join our team.



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