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Account Management Team Director

1 month ago

London, Greater London, United Kingdom Amazon Full time
Job Overview

We are seeking a highly skilled Account Management Team Director to lead a team of Account Managers responsible for driving business growth and development. The ideal candidate will have a passion for people management and a track record of building high-performing teams.

Key Responsibilities
  • Drive strategic business and operational objectives for the Account Management team
  • Develop and execute strategies to achieve business goals through team selection expansion, leveraging fulfillment channels, and improving catalog quality
  • Collaborate with cross-functional teams, including Category Management, Fulfillment, Finance, Product & Advertising, to align programs and initiatives
  • Monitor seller satisfaction survey results, investigate feedback trends, and establish improvement plans
  • Manage a team of Account Managers (6-8 direct reports) and partner with external teams to drive growth
Requirements
  • 6+ years of sales experience
  • Experience analyzing data and best practices to assess performance drivers
  • Experience and understanding of the retail and wholesale landscape in India, with exposure to prior interactions with sellers and distributors
  • Experience managing teams, planning, managing, and closing competitive sales efforts
  • Experience proactively growing customer relationships within an account
Preferred Qualifications
  • Experience influencing C-level executives
  • Experience managing a team and training/on-boarding new members

About Amazon
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.