HGV Parts Specialist

4 weeks ago


Oxford, Oxfordshire, United Kingdom Pembrook Resourcing Full time

Job Title: Commercial Parts Advisor

Pembrook Resourcing is seeking a Commercial Parts Advisor to join their client, a well-renowned dealership retailer. The successful candidate will have previous experience working within a similar background.

Key Responsibilities:

  • Take orders over the telephone, upselling to increase invoice value
  • Outbound calling to raise customer awareness and achieve higher sales
  • Build long-term rapport with local customers
  • Actively promote offers, discounts and customer competitions
  • Limit credits and returns by ordering and sending the right parts, first time
  • Punctual, organised and efficient whilst working towards deadlines
  • Pro-active and enthusiastic when speaking with customers
  • Demonstrate empathy towards customers

Essential Requirements:

  • A professional telephone manner
  • Excellent communication, organisation & time management skills
  • A full UK driving licence


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