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Kitchen and Bathroom Sales Designer
2 months ago
About MKM Building Supplies
As the leading independent builders' merchant in the UK, MKM Building Supplies has been a trusted partner for builders, contractors, and DIY enthusiasts since 1995. Our commitment to providing exceptional service, quality products, and expert advice has earned us a reputation as a go-to supplier for all building needs.
Job Summary
We are seeking a highly motivated and customer-focused Sales and Design Consultant to join our team in Hexham. As a key member of our sales team, you will be responsible for guiding customers through the design and sales process for kitchens and bathrooms, ensuring their needs are met, and providing exceptional customer service.
Key Responsibilities
- Design and Sales
- Work closely with customers to understand their design requirements and preferences
- Provide expert advice on kitchen and bathroom products, including design options and product features
- Use 20-20 Fusion planning software or similar to create accurate designs and quotes
- Customer Service
- Ensure customer satisfaction by delivering high-quality designs and sales experiences
- Proactively address customer concerns and issues
- Business Development
- Identify opportunities to upsell and cross-sell products and services
- Develop and maintain relationships with customers to drive repeat business and referrals
- Team Collaboration
- Work closely with colleagues to achieve sales targets and support the sales team
What We Offer
- Competitive Pay Package
- Generous Discretionary Bonus Scheme
- Substantial Staff Discounts
- Training and Development Opportunities
- Holiday Scheme which Rewards Length of Service
- Perkbox Discounts
- Contributory Pension Scheme
- Financial Planning Support
- Cycle to Work Scheme
- Free Parking
- Enhanced Maternity
- Enhanced Paternity
- Substantial Employee Discount
- Employee Assistance Programme
- Mental Health Support
Requirements
- Driving Licence
- Sound Knowledge of Kitchen and Bathroom Products
- Experience using 20-20 Fusion Planning Software or Similar
Working Arrangements
This role includes working alternate Saturday mornings.