Operations Director

2 months ago


Spalding, Lincolnshire, United Kingdom Fowler Welch Full time
About the Role

Estimated salary: £55,000 - £65,000 per annum.

Job Summary

We are seeking an experienced Operations Director to join our team at Fowler Welch. As a key member of our leadership team, you will be responsible for driving business growth and improving operational efficiency across our Spalding site.

In this role, you will support the Senior Management team in developing and delivering strategic plans, oversee the management of operational, customer, and people-related KPIs, and take a proactive role in succession planning.

You will also be responsible for ensuring there is an appropriate management and supervisory structure in place, coaching and developing reporting managers, and implementing people training and development plans.

Key Responsibilities
  • Develop and implement strategies to improve operational efficiency and reduce costs.
  • Lead and manage a team of operations staff, including managers and supervisors.
  • Work closely with the Transport and Warehouse Managers to ensure effective communication, best practice, and efficiency.
  • Maintain relationships with existing customers to ensure all their service requirements are met.
  • Engage in customer liaison on a proactive basis and as required by team members, colleagues, and senior management.
Requirements
  • An established Senior Manager with strong commercial business acumen.
  • Significant experience of operational management in FMCG industry.
  • Experience of managing people and large teams.
  • Experience of a multi-modal fleet including temperature-controlled vehicles.
  • Comprehensive knowledge of major retailer supply chain requirements.
  • A comprehensive knowledge of the commercial marketplace.


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