Warehouse Operations Manager
4 weeks ago
About the Role:
The Stock Manager plays a vital role in supporting the growth of our online business, ensuring our customers receive the best possible online experience and customer service. This involves supporting and encouraging the team to meet performance targets, ensuring customers receive returned items quickly or stock is packaged and ready for existing online orders.
Key Responsibilities:
- Support the Store management team across back-of-house areas and communicate effectively with the Store Manager
- Manage a team to deliver accurate stock processes in an operationally efficient, safe, and target-driven environment
- Create an atmosphere where supporting, motivating, and inspiring the team to be at their best is at the core of everything
- Demonstrate a hands-on approach for all commercial and operational activities by adapting to change and working alongside the team
- Ensure communication is up-to-date and accurate at all times to meet business needs
About You:
- You are passionate about our customers, our people, and our products, with a passion and energetic approach to work that inspires and motivates others
- You are a great communicator who is friendly, calm, and efficient, able to work naturally with people at all levels
- You are a team player who works at your best in a result-driven, fast-paced, and challenging environment
- You have the ability to adapt and change quickly, bringing the rest of the team onboard with new objectives
- You are able to demonstrate problem-solving skills, make sound business decisions, confidently challenge processes, and generate innovative ideas to take the business forward
What We Offer:
We'll offer amazing benefits, including flexible working options, to support your personal and professional development from day one.
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