Customer Service Assistant

1 week ago


Ipswich, Suffolk, United Kingdom Booker Group Full time

Compton Road, Hadleigh Road Industrial Estate Ipswich IP2 0UQ is the location of our business.

We are seeking a motivated and customer-focused individual to join our team as a Customer Service Assistant in our wholesale environment.

The successful candidate will be responsible for providing exceptional customer service, ensuring that customers have a positive experience when shopping with us.

This role involves working in a fast-paced, dynamic environment where no two days are the same. You will be part of a dedicated team who work together to ensure the success of the business.

As a Customer Service Assistant, you will be the face of our business, interacting with customers on a daily basis and responding to their queries and concerns in a professional and courteous manner.

You will also be responsible for maintaining a clean and organized store environment, restocking shelves and handling cash transactions accurately.

To succeed in this role, you will need to be highly communicative and have excellent interpersonal skills. You should be able to work independently and as part of a team, and be able to multitask effectively.

A competitive salary of £22,000 per annum is offered, which reflects the skills and qualifications required for this position.

Besides your salary, you will also receive a range of benefits, including a Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year.

In addition, after 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount.

You will also have access to discounted RAC breakdown cover rates, exclusive deals and discounts website saving you money on everyday purchases, cycle to work scheme, retirement savings plan (pension), life Assurance, Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme for you and your family.

Please note that we only recruit individuals who are aged 17 and over.



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