Remediation Support Coordinator
2 days ago
Location: Manchester Office (with flexible remote working options)
Job Type: Full-time
Salary: £32,000 - £37,000 per annum
This is an exciting opportunity to join our Remediation team as a Remediation Support Coordinator. In this role, you will play a vital part in delivering successful outcomes for our customers and the business by responding to queries, processing transactions, and liaising with customers and businesses.
Key responsibilities include:
- Responding to complex customer queries and resolving issues promptly
- Processing transactions accurately and efficiently
- Liaising with customers and businesses to collect and analyse required information
- Participating in initiatives to improve customer service, processes, and procedures
To succeed in this role, you will need to possess strong customer service skills, excellent communication abilities, and a keen eye for detail. Experience in a similar role or the Remediation industry would be advantageous, but not essential.
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