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Team Manager

2 months ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom EveryDay Care and Support Full time

We are seeking a highly skilled and experienced Team Manager to join our team at EveryDay Care and Support. As a Team Manager, you will play a crucial role in ensuring the delivery of high-quality care and support services to our customers.

The successful candidate will have operational supervisory responsibility for a team of Personal Support Assistants (PSAs) and will be responsible for leading and motivating the team to meet the care and support needs of our customers.

You will work closely with the Area Manager and Coordinator to ensure the effective and efficient provision of our care and support services, meeting contractual obligations, statutory requirements, and pre-determined service delivery standards.

Key responsibilities will include:

  • Leading and motivating a team of PSAs to deliver high-quality care and support services
  • Ensuring the effective and efficient provision of care and support services, meeting contractual obligations and statutory requirements
  • Developing and implementing service delivery plans to meet the needs and aspirations of our customers
  • Providing operational supervision and support to PSAs, promoting independence, respect, and dignity of the individual
  • Collaborating with the Area Manager and Coordinator to ensure the delivery of high-quality care and support services

Requirements for the role include:

  • Health and Social Care Level 3 or similar qualification in a similar field
  • Demonstrable understanding and working knowledge of the Health and Social Care Act 2010
  • Knowledge and understanding of the application of quality issues and good practice in relation to the client group and service delivery
  • Preferably health & safety qualification