Community Health and Engagement Specialist
1 month ago
We are seeking a skilled Community Health and Engagement Officer to join our East Sussex Wheelchair Services team in Eastbourne. As a Community Health and Engagement Officer, you will play a vital role in creating and managing stakeholder relationships, ensuring all key stakeholders are engaged and actively involved in service provision.
Key Responsibilities- Promote the importance of user lived experience in service improvement and social model of disability within the service.
- Create and manage a stakeholder relationship plan to engage key stakeholders and ensure their active participation in service provision.
- Contribute to service quality assurance procedures, recruit and lead a service users board, and support ongoing service improvement activities.
- Support users who are not eligible for a wheelchair, help identify options available, and support users to navigate the complaints process.
- Network with professionals in other services to promote knowledge of the wheelchair service and highlight areas for improvement.
Requirements
- Lived experience of vulnerable children and adults, gained through personal or carer use, including personal experience of wheelchair and other healthcare equipment and services.
- Experience of strategic and project planning and decision making.
- Good interpersonal skills, including demonstrable knowledge and practice of customer care including conflict management.
- Marketing/PR experience would be advantageous.
- A UK driving licence is essential.
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